Hotel 28 Cancun | Hotel in Cancún, Mexico

| 8.7 (74 Reviews) |  3 Bathrooms  10 Guests
Downtown Cancun Hotel | Hotel 28 Cancun

Hotel with Entertainment, View and Ocean View

Located in Cancún, a 19-minute walk from Cancun Government Palace, Hotel 28 Cancun provides accommodations with an outdoor swimming pool, free private parking, a shared lounge and a terrace. With free WiFi, this 3-star hotel has a restaurant and a bar. The property is 1.1 miles from the city center and a 14-minute walk from Cancun Bus Station. The hotel will provide guests with air-conditioned rooms offering a closet, a coffee machine, a fridge, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Popular points of interest near Hotel 28 Cancun include Cristo Rey Church, House of Culture and Parque las Palapas. Cancún International Airport is 11 miles away, and the property offers a paid airport shuttle service.

Hotel 28 Cancun is located in Cancún.

This 13 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Balcony/Terrace, and several others. This is a 3 star rated property and has over 74 reviews with the average score of 8.7 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 13 Bedrooms Hotel if you want to learn more about this Casai place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Hotel 28 Cancun in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel 28 Cancun”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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México Hotel 28, Cancún, 77509, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet

Facility Overview

Breakfast
  • Snack bar
  • Restaurant
  • Bar
  • Coffee house on site
Parking
  • Parking
  • Private Parking
  • Free parking
  • Parking on site
General
  • Air conditioning
  • Family rooms
  • Smoke-free property
  • Designated smoking area
  • Non-smoking rooms
  • Safe
Guest Services
  • Tour desk
  • Private check-in/out
  • Shuttle service (additional charge)
  • Shared lounge/TV area
  • Airport shuttle
  • Shuttle service
  • Daily housekeeping
  • Airport shuttle (additional charge)
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor pool
  • Outdoor furniture
  • Outdoor pool (year-round)
Security/Safety
  • Smoke alarms
  • 24-hour security
  • Key card access
  • CCTV outside property
  • Fire extinguishers
  • CCTV in common areas
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/out
Spa
  • Pool bar
  • Swimming pool
  • Shallow end
  • Kids' pool
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Olivia
Oct 5, 2025 07:00:00 AM
Review Score:   10
USA
Reviewer Type: Extended Group
Travel Purpose: business
Positive: Location was excellent, just across the street from Mercado 28, a shopping area. The hotel is NEW so it's super clean and the apartment large (we rented the 2 bedroom), both rooms having king sized beds. The living room was large and inviting so we were able to host some local friends. FREE parking was easy in front of the property. The English speaking front desk staff was very helpful with dining suggestions and there was security outside property so we felt safe. We had rhe front room facing street so more traffic noice, but with the very nice AC on, you don't really notice it. The rooms have generous number of power outlets too. The kitchenette was spacious and well equipped. Will definitely stay here again when we return. Our local friends were very impressed!
Negative: More face towels, kitchen towel and access to mini fridge so we can store leftover food or creamer for our coffee.
Summary: SUPER Clean, Large, Luxurious CENTRAL NEW hotel
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Studio
Room Type: Suite
Room Size: 50 m2
1 Sofa bed Bed
1 King bed(s) Bed
1 King bed(s) Bed
Deluxe Double Studio

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Toilet, Toilet paper, Conditioner, Body soap, Private bathroom, Towels, Shampoo, Shower

General

Air conditioning, Key card access, Smoke Alarm, Private entrance, Safe

Media & Technology

Mobile hotspot device, TV, Streaming service (like Netflix), Flat-screen TV

Kitchen

Coffee machine, Wine glasses, Microwave, Kitchenette, Dining table, Kitchenware, Refrigerator, Kitchen, Cleaning products

Living Area

Desk, Sitting area, Sofa, Dining area

View

Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet, Linens

Outdoors

Outdoor dining area, Outdoor furniture

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Room Amenities

Adapter, Socket near the bed, Sofa bed, Hypoallergenic pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King Studio
Room Type: Suite
Room Size: 40 m2
1 King bed(s) Bed
Deluxe King Studio

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Toilet, Toilet paper, Conditioner, Body soap, Private bathroom, Towels, Shampoo, Shower

General

Air conditioning, Key card access, Smoke Alarm, Private entrance, Safe

Media & Technology

Mobile hotspot device, TV, Streaming service (like Netflix), Flat-screen TV

Kitchen

Coffee machine, Kitchenette, Kitchenware, Refrigerator, Kitchen, Cleaning products

Bedroom

Wardrobe or closet, Linens

Outdoors

Outdoor dining area, Outdoor furniture

Accessibility

Upper floors accessible by stairs only, Entire unit located on ground floor

Pool and Spa

Pool towels

Room Amenities

Adapter, Socket near the bed, Hypoallergenic pillow

View

Inner courtyard view

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Studio
Room Type: Suite
Room Size: 50 m2
1 Sofa bed Bed
1 King bed(s) Bed
1 King bed(s) Bed
Superior Studio

Food & Drink

Tea/Coffee maker, Bottle of water, Minibar

Bathroom

Free toiletries, Toilet, Toilet paper, Conditioner, Body soap, Private bathroom, Towels, Shampoo, Shower

General

Air conditioning, Key card access, Smoke Alarm, Private entrance, Safe

Media & Technology

Mobile hotspot device, TV, Streaming service (like Netflix), Flat-screen TV

Kitchen

Coffee machine, Wine glasses, Microwave, Kitchenette, Dining table, Kitchenware, Refrigerator, Kitchen, Cleaning products

Living Area

Desk, Sitting area, Sofa, Dining area

View

Pool view, Inner courtyard view, View

Bedroom

Wardrobe or closet, Linens

Outdoors

Outdoor dining area, Outdoor furniture

Accessibility

Upper floors accessible by stairs only

Room Amenities

Adapter, Socket near the bed, Sofa bed, Hypoallergenic pillow

Pool and Spa

Pool towels

Exclusive services

Complimentary breakfast in the executive lounge

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer

FAQ's

Is this Hotel 28 Cancun pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel 28 Cancun?

Check-in time for Hotel 28 Cancun starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel 28 Cancun have a swimming pool?

Yes, this Hotel 28 Cancun has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel 28 Cancun?

Best-rates for the Hotel 28 Cancun starts from $65 per night with includes Pool, Balcony/Terrace, Transportation/Shuttle, Internet, Parking, Restaurant, Entertainment, View, Ocean View, Designated Smoking Area, TV, Oceanfront, Security/Safety, Bar, Guest Services, Child Friendly, Air Conditioner with all other facilities. Casai.co.za matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel 28 Cancun a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel 28 Cancun wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel 28 Cancun has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel 28 Cancun?

Based on the information reported by the owner or manager, the Hotel 28 Cancun indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel 28 Cancun?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel 28 Cancun are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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